Comprehensive Project Support
Dedicated designers & engineers, onsite management, and technical support.
Extensive Warranty Coverage
2-year workmanship, 5-7 year heat pump, and 75-year pipe warranties.
Certified Heat Pump Installation
MCS-accredited, fully certified, providing expert heat pump installation services.
Boiler Upgrade Scheme
Certified installer for £7,500 boiler upgrade scheme grants.
Expert Servicing, Maintenance, and Breakdown Support
Welcome to Terra Therma Ltd, your trusted partner for the reliable servicing, maintenance, and repair of your essential heating and cooling systems. With over 25 years of experience, we specialise in maintaining the efficiency and performance of heat pumps, underfloor heating, air conditioning, and MVHR (Mechanical Ventilation with Heat Recovery) systems.
Whether it’s an annual service to keep your systems running at peak efficiency or an emergency breakdown, our team of certified experts is here to ensure your comfort, safety, and energy savings.
What We Service
Regular servicing is essential to keep your heating and cooling systems running smoothly and efficiently. It helps reduce energy consumption, lowering your bills while extending the lifespan of your system and protecting your investment. With routine maintenance, your system will perform at its best year-round, minimising the risk of unexpected breakdowns and ensuring reliable operation when you need it most.
Heat Pumps
We provide comprehensive maintenance for both air-source and ground-source heat pumps. Our experts ensure that your system is free from blockages, operating at the correct pressures, and maximising energy efficiency.
Underfloor Heating
Regular servicing ensures even heat distribution and prevents common issues like airlocks or system imbalances. We also check for proper thermostat operation and inspect components for wear and tear.
Air Conditioning
Stay cool and efficient with professional servicing for your air conditioning units. We clean filters, check refrigerant levels, and ensure the system operates efficiently and quietly.
MVHR Systems
Ensure healthy indoor air quality with routine MVHR maintenance. We clean filters, inspect ductwork, and test the heat recovery function to optimise your system’s performance.
Why Regular Servicing Matters
Heating and cooling systems are critical to your home or business, and regular servicing ensures:
Optimal Efficiency: Reducing energy consumption and lowering your bills.
Extended Lifespan: Protecting your investment and avoiding costly replacements.
Enhanced Performance: Ensuring systems operate at their best all year round.
Reliability: Minimising the risk of unexpected breakdowns during peak seasons
Comprehensive Service Reports for Full Transparency
After every service, you will receive a comprehensive electronic report that includes detailed findings, photographs of key areas, and expert recommendations for maintenance, repairs, or upgrades. This transparent approach ensures that you have full visibility into your system’s condition, with clear documentation for future reference, giving you peace of mind and helping you maintain the efficiency of your system.
Success stories and testimonials from businesses we’ve helped
Highly Reccomend
Outstanding level of workmanship from all involved, had our heat pump relocated and radiators installed. Extremely professional company and can highly recommend, nothing is too much trouble.
Jane Moret
All Set for the Winter
TerraTherma installed a great underfloor heating system in our house; then made it simple to use/manage (via Heatmiser Neo); and have an excellent backup team in Little Totham who keep it all running smoothly. Their recent service call fine-tuned everything perfectly – so we’re all set for the winter.
Alastair Wilkinson
Very Helpful & knowledgable
Terra Therma installed our underfloor heating end of last year. Very helpful and knowledgable staff. We have never had underfloor heating before and staff are always on hand to give advice and sort out any teething problems.
Brian Moore
What We Check During a Service
When you choose Terra Therma Ltd. for servicing, we conduct a meticulous inspection tailored to each system type. Our checks include:
Heat Pumps
- Testing system pressures and refrigerant levels.
- Cleaning and inspecting the evaporator and condenser coils.
- Checking electrical connections and safety systems.
- Testing heat output and system efficiency.
- Verifying flow rates and pump operation.
Underfloor Heating
- Flushing and balancing the system to ensure even heat distribution.
- Checking for leaks, corrosion, and airlocks.
- Inspecting manifold and pipe connections.
- Testing thermostats and control systems.
Air Conditioning
- Cleaning or replacing air filters.
- Inspecting the evaporator and condenser units for blockages.
- Testing airflow and temperature differentials.
- Checking for refrigerant leaks and topping up if necessary.
MVHR Systems
- Cleaning and replacing filters.
- Inspecting ductwork for blockages or damage.
- Testing fan operation and airflow balance.
- Verifying heat exchanger efficiency.
Detailed Reports for Your Records
After every service, you’ll receive a comprehensive electronic report that includes:
- Detailed Findings: A summary of what we checked, and any issues identified.
- Photographs: Visual documentation of key areas for your records.
- Recommendations: Expert advice on maintenance, repairs, or upgrades to keep your system running smoothly.
This transparent approach gives you full visibility into your system’s condition and ensures that all servicing is documented for future reference.
Breakdown and Repair Services
In the event of a breakdown, our dedicated team is on hand to provide fast, effective repairs. We prioritize urgent issues to restore your system’s functionality as quickly as possible. Our technicians carry a wide range of replacement parts, ensuring most repairs can be completed during the first visit.
Get in touch today.
Don’t wait for an issue to arise—schedule your annual servicing today to keep your systems running efficiently and reliably.
Call us: 01621 858 555
Email us: info@terratherma.co.uk
With Terra Therma Ltd., you’re choosing exceptional service, expert care, and long-term peace of mind.
Archway Heights
Archway Heights Terra Therma has designed and supplied a bespoke underfloor heating system for the innovative new Archway Heights in London’s Haringey. Specifically designed to maximise the performance of the…
Quinn Architects
Quinn Architects Terra Therma and Quinn Architects have come together and collaborated on this innovative new beach front property located in St Osyth in North East Essex. Both teams were…
Exploring our success stories: Terra Therma case studies
Discover how we’ve helped clients achieve sustainable, efficient heating solutions through our detailed case studies, showcasing real-world results and success stories.
